Nov. 21, 2025
From Firefighting to Forecasting: How Dynamics 365 AI Agents Spot At-Risk Customers Before Your Team Does
Imagine you start your shift and see a flood of customer messages in your queue. Some customers sound calm, but a few show hints of frustration or impatience. You cannot always spot who is about to leave until it is too late. With Dynamics 365 AI Ag…